At MUZNA, your privacy is important to us. We are committed to protecting your personal information and ensuring that it is handled responsibly. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit or shop on our website.
Information We Collect
When you place an order or interact with our website, we may collect the following information:
- Name
- Email address
- Mobile number
- Billing and shipping address
- Payment information (processed securely by our payment partners)
- Order history and purchase details
We may also automatically collect certain technical information such as your IP address, browser type, device information, and website usage to improve our services.
How We Use Your Information
Your information is used to:
- Process and fulfil your orders.
- Provide order updates and customer support.
- Improve our website, products, and services.
- Communicate important information regarding your orders.
- Prevent fraudulent transactions and maintain website security.
- Comply with applicable legal and regulatory requirements.
Payment Information
All online payments are processed through secure and trusted payment gateway providers. MUZNA does not store your complete debit card, credit card, UPI, or banking details.
Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third-party service providers such as payment gateways, courier partners, logistics providers, and technology platforms that help us operate our business and fulfil your orders.
We may also disclose information where required by law or by a competent legal authority.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You can choose to disable cookies through your browser settings, although doing so may affect certain website features.
Data Security
We take reasonable administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.
Your Rights
You may contact us to:
- Access your personal information.
- Request correction or update of your information.
- Request deletion of your personal information, where permitted by applicable law.
Changes to This Privacy Policy
MUZNA reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.
Contact Us
For any questions regarding this Privacy Policy or your personal information, please contact us through the contact details provided on our website. We will be happy to assist you.