At MUZNA, your privacy matters to us. We are committed to protecting your personal information and creating a safe shopping experience. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined below.

1. Information We Collect

When you interact with MUZNA, we may collect the following information:

Personal Information

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment details
• Order history

Automatically Collected Information

• IP address
• Browser type
• Device information
• Website activity
• Cookies and analytics data

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve website performance and user experience
• Personalize your shopping experience
• Prevent fraud and unauthorized activities
• Share promotional offers, updates, or newsletters where applicable

3. Payment Security

Payments on MUZNA are processed through secure third-party payment gateways.

MUZNA does not store complete debit card, credit card, UPI, or banking details on its servers.

4. Sharing of Information

We value customer trust and do not sell, trade, or rent personal information.

Information may be shared only with trusted service providers required to operate our business, including:

• Payment partners
• Courier and delivery services
• Website hosting providers
• Analytics tools
• Customer support platforms

These third parties receive only the information necessary to perform their services.

5. Cookies

Our website may use cookies to:

• Improve browsing experience
• Remember customer preferences
• Understand website traffic
• Analyze website performance

You may disable cookies through your browser settings, although some website features may be affected.

6. Data Security

MUZNA takes reasonable security measures to safeguard your information against unauthorized access, misuse, or disclosure.

While we strive to protect your data, no online platform can guarantee complete security.

7. Your Rights

You may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of information where legally permitted

To make a request, please contact us.

8. Policy Updates

MUZNA reserves the right to update this Privacy Policy at any time.

Any changes become effective immediately upon posting on the website.

9. Contact Us

For questions regarding this Privacy Policy or your information:

Email: muznafaruqueofficial@gmail.com

Instagram: @muznafaruqueofficial

Response time: Within 24 to 48 business hours