Welcome to MUZNA. By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

1. About MUZNA

MUZNA offers thoughtfully curated and original ethnic wear designed to deliver timeless style, comfort, and quality. Product availability is subject to stock.

2. Product Information

We strive to present every product as accurately as possible. As colours may appear differently across screens and devices, slight variations in colour may occur.

Handcrafted, woven, printed, or embroidered garments may feature natural irregularities that are part of their unique character and should not be considered defects.

3. Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

MUZNA reserves the right to change prices without prior notice.

4. Orders

Orders are confirmed only after successful payment and order confirmation.

MUZNA reserves the right to cancel or refuse any order due to pricing errors, stock unavailability, suspected fraudulent activity, or other unforeseen circumstances.

5. Shipping

Shipping timelines are provided as estimates. While we work to dispatch orders promptly, delays caused by courier partners, weather conditions, public holidays, or other external factors are beyond our control.

Please refer to our Shipping Policy for complete details.

6. Returns & Exchanges

Returns and exchanges are governed by our Return & Exchange Policy. Customers are encouraged to read the policy before placing an order.

7. Intellectual Property

All content on this website, including images, logos, graphics, text, and branding, is the property of MUZNA and may not be copied, reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

MUZNA shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or our products, except where required by applicable law.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy.

10. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Kolkata, West Bengal.